December 2, 2024

The Evolution of Cloud Forensics: Challenges and Solutions in Cloud-Based Investigations

by Michael Ciaramitaro

Michael Ciaramitaro

Vice President of Technical Operations and Digital Forensics

Michael Ciaramitaro leads ILS’ Technical Operations and Digital Forensics Department and provides expert-level consultation to support our clients. For 20 years, he has influenced trends... Read more »

Cloud forensics has become a critical subset of digital forensics as organizations increasingly migrate their operations to cloud environments. This shift demands a combination of traditional investigative techniques and specialized approaches to address the complexities of data stored in dynamic, distributed, and often encrypted cloud systems.

This article explores key aspects of cloud forensics, including the types of data stored by cloud service providers, challenges in forensic collection, and emerging tools and methodologies. We also provide the best practices and insights into the future of this rapidly evolving field. This article explores the nuances of cloud forensics, from data types and challenges to collection methodologies, best practices, and the evolving trends shaping the field.

Understanding Cloud Forensics

Cloud forensics is fundamentally a subset of network forensics, extending across three key dimensions:

  1. Cloud Service Providers: Different providers use proprietary formats, linked attachments, or traditional file storage, influencing how data is accessed and analyzed.
  2. Types of Data: Identifying whether data is structured or unstructured helps define the methodologies and tools required for collection.
  3. Collection Technology: Cloud tools’ emergent nature requires continuous validation to ensure defensibility, as tools can quickly become obsolete due to updates or changes in cloud provider APIs.

Data Formats and Challenges

Cloud service providers store data in diverse formats, ranging from unstructured files (e.g., Word documents, PDFs) to structured databases (e.g., relational tables with linked metadata) and linked content (e.g., modern attachments in M365). Metadata, critical for forensic investigations, may be embedded within documents or stored externally, such as in version histories or access logs.

Forensic challenges include:

  • Proprietary Formats: Tools must handle unique formats like Google Docs or M365 SharePoint without breaking dependencies.
  • Sync Discrepancies: Data discrepancies between cloud and on-device storage (e.g., Apple iCloud) require reconciling versions across platforms.
  • Legal and Geographic Constraints: Data distributed across jurisdictions may be subject to conflicting privacy and compliance laws.

Collection Methods and Technology

Forensic tools like Magnet Axiom Cloud, FTK, and X1 Social Discovery enable data extraction from email systems, collaborative platforms, and social media in a defensible manner. These tools leverage APIs to securely access and preserve metadata while maintaining audit trails and hash-based integrity checks. Advanced techniques like snapshotting virtual machines, analyzing storage buckets, and capturing decrypted data during active sessions are crucial for comprehensive evidence collection.

Best Practices for Cloud Investigations

  1. Systematic Approach: Follow structured methodologies consistent with digital forensics best practices.
  2. Documentation: Maintain detailed records of all steps to ensure defensibility.
  3. Chain of Custody: Establish clear evidence-handling protocols to preserve admissibility.
  4. Compliance: Ensure adherence to relevant laws and regulatory frameworks.
  5. Role Management: Clearly define responsibilities among investigators and stakeholders.

Future of Cloud Forensics

The field of cloud forensics will continue to evolve as technology and data management practices advance:

  • Custom Scripting: Tailored solutions may address unsupported cloud platforms and compile and manipulate data, ensuring compliance with court orders and ESI protocol.
  • Advanced Training: Specialized certifications will become essential as tools and methodologies grow more sophisticated.
  • Trend Adaptation: Investigators must stay ahead of emerging technologies, from mainstream platforms to niche providers, to effectively handle diverse data sources.

Conclusion

Cloud forensics is an essential and rapidly evolving field that requires a multifaceted approach to navigate the complexities of modern cloud environments. From understanding cloud service providers’ diverse formats and storage methods to addressing challenges like jurisdictional conflicts and metadata preservation, investigators must combine technical expertise with strategic planning. Effective forensic collection and analysis hinge on using advanced tools and methodologies. Still, success also relies on implementing best practices such as maintaining detailed documentation, adhering to compliance frameworks, and fostering collaboration between stakeholders.

As cloud systems grow in scale and sophistication, professionals in this field must stay adaptable by embracing emerging trends like custom scripting, specialized training, and advanced certifications. By applying these insights and leveraging tailored workflows, organizations can ensure their forensic processes’ integrity, defensibility, and efficiency while meeting the legal, organizational, and technical demands of a cloud-based digital landscape. Cloud forensics is not just about solving today’s challenges—it’s about building a foundation for tackling tomorrow’s innovations and complexities with confidence.

Learn More

If you want to learn more about the collection of cloud-based data, please contact us at sales@ilsteam.com.

About ILS

ILS is the nation’s preeminent Plaintiff-only eDiscovery provider with expertise in leveraging AI for eDiscovery.

 We specialize in leveling the playing field for the Plaintiffs’ bar by providing high-quality discovery services to help clients win their cases. Our clients know they are sharing their vital case strategies with like-minded professionals committed and passionate about getting justice for Plaintiffs.

Over the past decade, we have worked on many of the country’s largest and most noteworthy litigations, including Takata Airbags, Roundup, Social Media Victims, 3M Combat Earplugs, JUUL Vaping, Actos/Bladder Cancer, VW Diesel Emissions, Alex Jones—Sandy Hook, Opioids, and Philips CPAP, among many others.

 ILS supports leading platforms, including Reveal, Everlaw, Merlin, Relativity, iConect, and Nebula.

 Learn more at www.ilsteam.com.

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